Our Reputation and Service
Trust our reputation
We are committed to providing a prompt, efficient service to property owners and representatives that meets our stringent service standards. We will:
- Contact you within 15 minutes of receiving instructions.
- Visit your property within 24 hours of contacting you (subject to your availability).
- Email our insurance report or estimate to you within 24 hours of our visit.
- Commence reinstatement works within three days of authorisation to proceed (unless you prefer otherwise).
- Email our invoice / customer mandate form within 24 hours of reinstatement work completion.
- Send you a customer satisfaction questionnaire to provide feedback on our service.
Trust our service
The company provides a full all-trades service in line with the needs of the insurance and property management markets.
- Surveying
- Joinery
- Plumbing
- Heating
- Electrician
- Decoration
- Tiling
- Labouring
- Full building drying service
- Storage of clients’ contents
- Plastering
- Glazing
- Roofing
- Floor coverings
- Cleaning
- Drainage
- Brickwork and masonry
Coverage
Based in Edinburgh, we provide a full all-trades service across central Scotland. Contact us now to discuss your requirements.
Quality Assured
We believe in 100% customer satisfaction. That's why all of our work comes with a one year guarantee.
Testimonials
Over the last two decades, Robb Reinstatement has developed an enviable reputation for delivering top-quality, reliable building repair and reinstatement services. With a fundamental commitment to customer satisfaction, we always aim to exceed our clients' expectations.
